At FlyPoint, we are fully committed to providing the best online sports coaching and consultation services available. Since all of our services are conducted virtually and tailored to each individual, we operate under a strict non-refundable policy for all of our bookings.
Once a service, such as a training session or consultation, has been scheduled and delivered, it is considered fulfilled. As we invest significant time and resources into personalizing each service for our clients, refunds are not available for completed sessions or consultations. This policy ensures that all clients are equally committed to their personal and professional growth and receive the best service possible.
However, we understand that situations may arise. If you are unable to attend a session or have any concerns regarding the services provided, we encourage you to contact us in advance to reschedule or discuss other options. We are always open to working with our clients to ensure that their needs are met.
We also assure you that our team is available for follow-up support if you encounter any issues with the services provided. Your success is our priority, and we are here to guide you every step of the way.